Contact

We're a small team. We respond personally.

One email address, one team. Whether you have a support question, a feature request, or want early access to the Pro plan — reach out directly.

Get in touch

We aim to respond to all emails within one business day. No support tickets, no chatbots.

Common reasons to reach out
🛠
Support
Something isn't working as expected, or you have a question about how a check works.
Email support →
🚀
Pro plan early access
The Pro plan (unlimited checks, persistent history, vendor memory) is launching soon. Join the waitlist.
Join the waitlist →
🏢
Team plan
Multiple users, shared workspace, and audit logs for small accounting teams. Get in touch to discuss.
Contact us →
🔐
Security concern
Found a vulnerability or have a question about our data practices? We take security seriously.
Report an issue →
💡
Feature request
Have an idea for something that would make PaySentinel more useful for your workflow?
Share the idea →
💬
Anything else
Questions about fraud prevention, feedback on the product, or just want to say hello.
Email us →
⏱
We aim to respond within one business day. We're a small team, not a support department — which means you'll hear from someone who actually built PaySentinel, not a ticket queue. We're US-based and typically respond during business hours Monday through Friday.

Looking for something specific?

For questions about what PaySentinel detects and how, see our tool comparison guide or the invoice fraud red flags guide.

For questions about how we handle your data, see our Security & Data Practices page.

For questions about who built PaySentinel and why, see the About page.